Norway Savings Bank Data Breach Investigation

I want to share some important information regarding Norway Savings Bank. The bank is now a involved in an investigation because of a data breach that exposed some of its customers' personal data. I understand that this may sound alarming, so let's discuss this in a friendly way.

What Happened​

On August 14, 2025, a third-party vendor that performs services on behalf of Norway Savings Bank experienced a security compromise. Some hackers accessed the vendor's server. Norway Savings Bank stated their server was not compromised; however, information shared with the third-party vendor was exposed.

The information that could have been compromised includes:

• Names
• Social Security numbers
• Addresses
• Dates of birth
• Tax ID number
• Bank account information

These are all sensitive data and it could be easily misused by an individual with access.

How Many People Were Affected by the Bank Breach​

According to reports, approximately 44,259 people were affected in Maine. Other report say the number may have been as high as 51,000 customers that may have been affected. A large number, indicating just how severe the problem is.

What Norway Savings Bank is Doing​

The bank has brought in security experts to determine what happened. They also began to commence mailing letters to affected customers on November 21, 2025, to those who have been affected. To help customers stay safe, the bank is offering:

• Free Identity Theft protection.
• Credit Monitoring.
• 24/7 fraud watching for suspicious activity.

This means that the bank is working to make sure nothing goes wrong with your information.

Why This is Important to You​

You may wonder, "Why do I care about a bank in Maine, what about the local banks, it could be my local bank?" Valid question. But these types of breaches can happen to any bank anywhere.

When personal information such as Social Security numbers is compromised, individuals may be subjected to:

• Opening accounts in your name;
• Taking out loans;
• Stealing your identity.

So yes, this is a significant issue.

Actions Steps Upon Being Impacted​

Just a few basic actions may be helpful:

• Review the letter the bank sent you.
• Sign up for the free protection option.
• Change your passwords.
• Review your bank statement(s).
• Place a fraud alert on your credit if you want added protection.