Many Microsoft Windows users are experiencing random outages. They are getting a blue screen of death on Microsoft Windows. According to the sources, this problem is popping up because of CrowdStrike’s cyber security software. But what exactly is CrowdStrike, and how can you fix this problem? Keep scrolling to learn the answer…
The said platform guarantees protection against different types of cyber threats. They include ransomware, malware, advanced persistent threats, etc. It uses artificial intelligence and machine learning to fetch and prevent threats in real-time. You can expect detailed visibility into end-point activities so that you can deploy security teams timely and mitigate risks.
According to Microsoft, the preliminary root cause was a configuration change. This sudden change in the portion of Azure backend led to storage and resource interruptions. This gradually resulted in worldwide downtime. Many hospitals had to cancel elective procedures, and a lot of eateries had to suspend their servers. 911 service in multiple U.S. states went down. However, they were recovered later on an emergency basis. Thousands of flights from different airports across the globe were canceled or delayed.
The fix includes booting using the safe mode or the Windows recovery system. Notably, you will have to navigate to the C:\Windows\System32\drivers\CrowdStrike directory. Then, you will have to delete a specific file (C-00000291*.sys). It will put your system in an incognito mode (kind of). That said, Crowdstrike or any other third-party driver won’t be able to operate.
Unofficially, it has been reported that customers who haven’t used the CrowdStrike-provided solution have been able to fix their machines by rebooting them 15 times. Some claimed this fix would require manual intervention for each individually affected device.
What is CrowdStrike
CrowdStrike is a cyber security company. It offers end-point protection solutions. The company opened its doors in 2011 and gradually became a reliable name in the industry. The company uses the Flacon platform to provide users with advanced threat intelligence and end-point protection.The said platform guarantees protection against different types of cyber threats. They include ransomware, malware, advanced persistent threats, etc. It uses artificial intelligence and machine learning to fetch and prevent threats in real-time. You can expect detailed visibility into end-point activities so that you can deploy security teams timely and mitigate risks.
What Went Wrong with CrowdStrike
On 19th July 2024, Windows users encountered the blue screen of death. A global bug caused this issue, which came out because of a software update on CrowdStrike’s Falcon platform. The problem shuttered several companies across the globe. The outage is still affecting many users.According to Microsoft, the preliminary root cause was a configuration change. This sudden change in the portion of Azure backend led to storage and resource interruptions. This gradually resulted in worldwide downtime. Many hospitals had to cancel elective procedures, and a lot of eateries had to suspend their servers. 911 service in multiple U.S. states went down. However, they were recovered later on an emergency basis. Thousands of flights from different airports across the globe were canceled or delayed.
How to Fix a Windows PC Affected by the Global CrowdStrike Outage
According to CrowdStrike, the problem has been reversed. Besides, it has deployed a fix. According to the company, some users have resolved the issue by rebooting their computers. However, if the problem still goes unresolved, users can refer to CrowdStrike’s workaround user manual.The fix includes booting using the safe mode or the Windows recovery system. Notably, you will have to navigate to the C:\Windows\System32\drivers\CrowdStrike directory. Then, you will have to delete a specific file (C-00000291*.sys). It will put your system in an incognito mode (kind of). That said, Crowdstrike or any other third-party driver won’t be able to operate.
Unofficially, it has been reported that customers who haven’t used the CrowdStrike-provided solution have been able to fix their machines by rebooting them 15 times. Some claimed this fix would require manual intervention for each individually affected device.
